Philosophy

Phoenix Programs embraces a treatment philosophy that engages clients in a community which fosters self-responsibility and motivation for change. We empower individuals to take control of their own recovery.  This is achieved by creating new or strengthening ties to the community.  The ultimate goal is a strong recovery-oriented system of care that supports a client throughout treatment and stays in place as an individual prepares to disengage from the treatment center at discharge.

“All of the groups were extremely helpful in the rehabilitation and habilitation process.  Never once had I not left a group without a positive thought or feeling that I could turn into action concerning recovery from a problem that I was dealing with or facing.”  – a grateful recipient

When surveyed, 84% of our clients said that the treatment programs at Phoenix Programs gave them the right tools to maintain their recovery, and 77% of clients said that the treatment they received at Phoenix Programs was superior to other programs that they they had experienced.

Best Practices

Phoenix Programs values and models evidence-based treatment practices in all of its treatment and prevention programming. Every treatment program is based on tested, proven methods that ensure the best possible results for each individual.

Client Satisfaction

We are committed to ensuring that our clients receive individualized treatment to meet their unique needs. We use client satisfaction surveys to help us understand how clients experience treatment.

“I am a client at Phoenix by choice, I love all the staff who have been wonderful.  You can talk with anyone about any issues and never be judged.  Thank you.” - client

Treatment Results and Outcomes

Our philosophy, adherence to best practice models, and listening to our clients, has created a treatment atmosphere that produces the best possible results for our clients, their families, and their communities.

With permission, we call every individual who has been to Phoenix Programs  six months after their initial intake in order to see how he or she is doing in the community.  We ask:  “how is sobriety, what is work and family life like now, are you more connected to recovery supports, and is your legal status and health in better condition than it was?”  All of the responses to these questions are put together to gauge how well the treatment at Phoenix Programs helped change an individual’s life for the better.

Phoenix Programs’ data indicates that we have significant impact on our clients.  Six months after leaving treatment 72% of clients report being abstinent from drugs and alcohol, 83% report no new negative social consequences as a result of drug / alcohol use, and 89% of clients report that they are connected to self-help or peer support groups in the community.

Phoenix Programs makes outcome reports available to funders, donors, and community stakeholders regularly because we know that positive outcomes help clients and their families have confidence that they are getting best treatment possible.